WHM and WHMCS are two, completely separate products made by different companies. WHM is part of the cPanel & WHM product made by cPanel, LLC, while WHMCS is made by WHMCS Limited.
WHM provides a set of features to manage your cPanel server, its services, and its accounts. WHMCS provides automated functionality for account management, including billing services.
Let's delve a bit deeper and break down both of them….
WHM (WebHost Manager)
WebHost Manager, or its more commonly known abbreviation ‘WHM’ forms part of the cPanel and WHM product. They are both essentially part of the same software, however, WHM and cPanel serve a different purpose.
WHM is the ‘reseller interface’, which allows you to have ‘centralised’ access to you and your clients cPanel accounts.
WHM is the interface you have access to exclusively as a reseller, which gives you access to manage the following…
Create ‘Packages’ for your clients
Create ‘cPanel Accounts’ for your clients
List and login to your clients ‘cPanel Accounts’
Using WHM, you also have access to more advanced features such as…
Suspending and ‘Terminating’ cPanel Accounts
Centralised DNS Management
cPanel ‘Branding’ Controls, allowing you to white-label your clients ‘cPanel Accounts’
In short, WHM, or ‘WebHost Manager’ is your ‘reseller interface’, giving you the ability to control, create and manage hosting accounts and packages for your clients.
WHMCS (Web Host Manager Complete Solution) and how it is different from WHM.
WHMCS is often confused with WHM (WebHost Manager), however, it's actually not part of the same product and is developed and maintained by a different company.
Basically, WHMCS has been designed as a solution ‘for’ WHM and cPanel, allowing reseller hosting providers the ability to ‘automate’ much of the workflow required when running a hosting business, such as billing, invoicing, support and more.
As WHM and cPanel don’t come bundled with billing capabilities, WHMCS is the ideal solution if you want to automate your hosting business.
Web Host Manager (WHM) is a master control panel and is mostly provided free with reseller hosting packages. WHMCS is a Licensed product and you need to pay Licensing cost to use it. It may or may not be provided for free with your reseller hosting package.
WHMCS is equally a ‘two part’ product featuring both a ‘client area’ for you and your clients and an ‘administrative area’.
The ‘client area’ aspect of WHMCS is designed to give your clients the ability to ‘self-service’ their hosting and to improve the relationship with you as a hosting provider.
WHMCS gives your clients a fully brandable interface to manage not only their hosting account but their relationship with you as a provider.
WHMCS also has an ‘administrative’ interface, which allows you as a hosting provider the ability to ‘manage' your hosting business.
WHMCS gives you centralised access to manage and grow your hosting business with full access to…
Support Ticket Management
Order Processing and Management
Billing and Invoice Management
Payment Gateway Integration
Domain Registration Automation
Advanced Reporting
The administrative side of WHMCS has been designed to include all of the tools required to automate and grow a hosting business.
So, basically what’s the difference between these two solutions?
WHM provides the interface to access and manage the website hosting itself. WHM is of course included with all ‘Reseller Hosting’ plans as it forms part of the same package. WHMCS on the other hand is an optional solution which you can purchase to add a layer of ‘automation’ to your reseller hosting business.
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